10 Essential Japanese Expressions for Hotels | From Check-in to Check-out

Key takeaways

We've summarized 10 essential expressions frequently used at hotel front desks during a trip to Japan.

You can learn tailored sentences for various situations, from check-in and luggage storage to breakfast inquiries and check-out.

Consisting of simple yet polite expressions, these are perfect for immediate practical use.

How this bundle was curated

Core meaning

In what situations is this bundle used?

These are essential expressions needed to communicate smoothly with front desk staff when staying at a hotel. We've gathered practical sentences you can memorize as a whole and use right away without worrying about complex grammar.

All items at a glance

10 Essential Hotel Expressions at a Glance
Expression	Reading	Meaning
予約しています	よやくしています	I have a reservation
チェックインをお願いします	チェックインをおねがいします	Check-in, please
名前は〇〇です	なまえは〇〇です	My name is 〇〇
パスポートはこちらです	パスポートはこちらです	Here is my passport
部屋は何階ですか	へやはなんかいですか	What floor is my room on?
ルームキーをください	ルームキーをください	Please give me my room key
朝食は何時からですか	ちょうしょくはなんじからですか	What time does breakfast start?
荷物を預けてもいいですか	にもつをあずけてもいいですか	Can I leave my luggage here?
Wi-Fiはありますか	ワイファイはありますか	Do you have Wi-Fi?
チェックアウトをお願いします	チェックアウトをおねがいします	Check-out, please

Item by item

予約しています

Reading: よやくしています

I have a reservation

This is the first thing to say when you arrive at the front desk. It politely expresses your status by attaching 'しています' to '予約(よやく)', which means 'reservation'.

Example 1

インターネットで予約しています。

Translation

I made a reservation online.

チェックインをお願いします

Reading: チェックインをおねがいします

Check-in, please

'〜をお願いします (〜, please)' is a versatile expression that can be used not only in hotels but also in various situations like restaurants and shopping.

Example 1

すみません、チェックインをお願いします。

Translation

Excuse me, I'd like to check in, please.

名前は〇〇です

Reading: なまえは〇〇です

My name is 〇〇

Used when stating the name under which the reservation was made. Saying '〇〇と申します (I am called 〇〇)' is more polite, but this expression is perfectly natural as well.

Example 1

予約した名前はキムです。

Translation

The reservation is under the name Kim.

パスポートはこちらです

Reading: パスポートはこちらです

Here is my passport

Japanese hotels often request a copy of foreign guests' passports. Use this when handing over your passport after hearing 'パスポートをお願いします (Your passport, please)'.

Example 1

はい、パスポートはこちらです。

Translation

Yes, here is my passport.

部屋は何階ですか

Reading: へやはなんかいですか

What floor is my room on?

Used to confirm which floor the room is on. '何階(なんかい)' means 'what floor'.

Example 1

私の部屋は何階ですか。

Translation

What floor is my room on?

ルームキーをください

Reading: ルームキーをください

Please give me my room key

An expression you can use when retrieving your room key after leaving it at the front desk while going out.

Example 1

302号室のルームキーをください。

Translation

Please give me the room key for 302.

朝食は何時からですか

Reading: ちょうしょくはなんじからですか

What time does breakfast start?

Useful when asking about breakfast times. It is also fine to say '朝ごはん(あさごはん)' casually instead of '朝食(ちょうしょく)'.

Example 1

明日の朝食は何時からですか。

Translation

What time does breakfast start tomorrow?

荷物を預けてもいいですか

Reading: にもつをあずけてもいいですか

Can I leave my luggage here?

A very important expression used when you want to store your luggage before check-in or after check-out. '預ける(あずける)' means 'to leave/entrust'.

Example 1

チェックインの前に、荷物を預けてもいいですか。

Translation

Can I leave my luggage here before checking in?

Wi-Fiはありますか

Reading: ワイファイはありますか

Do you have Wi-Fi?

Used to ask if the hotel provides Wi-Fi. When asking for the password, you can additionally say 'パスワードは何ですか (What is the password?)'.

Example 1

部屋にWi-Fiはありますか。

Translation

Is there Wi-Fi in the room?

チェックアウトをお願いします

Reading: チェックアウトをおねがいします

Check-out, please

What you say to the front desk staff when leaving your room. It can naturally lead to checking if there are any additional charges.

Example 1

ルームキーです。チェックアウトをお願いします。

Translation

Here is my room key. I'd like to check out, please.

Practice with examples

Example sentences

予約しているパクです。チェックインをお願いします。

I'm Park, I have a reservation. I'd like to check in, please.

チェックアウトの後に、荷物を預けてもいいですか。

Can I leave my luggage here after checking out?

How to decide when unsure

When you're unsure

At the hotel front desk, you can generally convey most requests politely by adding '〜をお願いします (〜, please)'.
When asking questions, it is natural to ask softly by adding '〜ですか (is it 〜?)' at the end of the sentence.
Adding 'お(o)' before words like '荷物 (luggage)' or '部屋 (room)' to make 'お荷物' and 'お部屋' makes the expression more polite, but using the basic form is perfectly acceptable for foreign learners.

Common mistakes

Confusing '預かる (to keep)' and '預ける (to leave/entrust)'

When a guest leaves luggage at a hotel, they should use '預ける (あずける)'. Since the staff uses '預かる (あずかる)' when keeping the luggage for you, be careful not to say it the other way around.

Wrong example: 荷物を預かってもいいですか。/Correct example: 荷物を預けてもいいですか。

The staff will usually reply, 'お荷物をお預かりします (We will keep your luggage)'.

Mini quiz

What is the most natural expression to use when you want to leave your luggage at the front desk after checking out?

One-line summary

In a nutshell

Mastering these 10 essential expressions for hotel stays will make the beginning and end of your trip to Japan much more comfortable.

FAQ

What does the staff say when asking for a reservation number?

They usually ask, '予約番号をお願いします (Yoyakubangō o onegaishimasu)' or '予約番号はお分かりですか (Yoyakubangō wa owakaridesuka)'. At this time, you can show your reservation confirmation or smartphone screen and say, 'こちらです (Here it is)'.

How do you say 'breakfast coupon' in Japanese?

It is called '朝食券 (chōshokuken)' or '朝食チケット (chōshoku chiketto)'.